Dynamic URL

Overview

The Dynamic URL Button allows you to add personalized links to your WhatsApp templates in Squarebox. Using dynamic variables like {{1}}, you can send custom URLs to each lead — perfect for sharing lead-specific dashboards, payment links, or forms.

How It Works

You can use dynamic variables ({{1}}, {{2}}, etc.) inside the URL button of your WhatsApp template. When the template is sent via Campaigns, Triggers, or Automations, Squarebox will automatically replace the variable with each customer's specific data.

Steps to Use Dynamic URL Button

1. Create or Edit a Template

Go to: Home → Manage Templates → New Template

  1. Fill in the basic template details

  2. Choose "Add Button"

  3. Select Button Type: URL

2. Add the Dynamic Variable in URL

In the URL field, use variables like:

https://yourdomain.com/lead/{{1}}

  • {{1}} will be dynamically replaced with data like lead ID, phone number, or any mapped value during template send.

Example: If you send a campaign where {{1}} = 9988776655, the final button will open:

https://yourdomain.com/lead/9988776655

3. Map Variables While Sending

When using the template in a Campaign or Trigger, Squarebox will prompt you to map the dynamic variables.

  • You can select what {{1}} should contain (e.g., Phone Number, Lead ID, Custom Field).

Use Cases

  • Lead-Specific Dashboard Access: Send a dashboard link with their lead ID embedded.

  • Custom Payment Links: Share personalized Razorpay or Stripe payment links.

  • Form Submissions: Direct users to fill prefilled forms tied to their profile.

Notes

  • Only use dynamic variables in the URL, not in the button text.

  • Avoid using personally sensitive data in the visible URL.

  • Test templates with dummy values before submitting for WhatsApp approval.

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