# Connecting Whatsapp

Connecting your WhatsApp number to Squarebox ensures seamless messaging, customer support, and marketing automation.

### Step 1: Connecting Whatsapp Business API

#### 1.1  Go to WhatsApp in Integrations

* Navigate to Settings → Integrations.
* Under Connected Apps, select WhatsApp Integration.
* Click Configure to launch the integration setup.

<figure><img src="/files/FX5azanMcjCTeHf5o87V" alt=""><figcaption></figcaption></figure>

#### 1.2  META **Embedded Signup**

* You will be redirected to a third-party onboarding flow authorized by Meta for WhatsApp Business API access.
* Accept the **Terms and Conditions**.
* Log in using your **Facebook Account**.

#### 1.3  Create or Select Business Profile

You’ll now set up the customer-facing profile:

* Create a new WhatsApp Business Profile, or
* Choose an existing profile

This includes your display name, phone number, and business description.

#### 1.4  Adding Phone Number

Add Your Own Business Number

* Verification is required (via OTP).
* Recommended for long-term use and brand consistency.

(Optional – Not Recommended) Use a Free WhatsApp Number

* Meta offers a temporary WhatsApp number (e.g., +1 555...) for outbound messages only.
* No verification is required, but the number cannot receive calls or SMS.
* Intended for limited or testing purposes only — we recommend using your own verified business number for full functionality and brand consistency.

### Once your number is added and verified:

* Your WhatsApp Business API (WABA) number goes live.
* WhatsApp is now fully integrated with your Squarebox account.

<figure><img src="/files/CztYgVZJv4QCsI34klfX" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://squarebox-ai.gitbook.io/squarebox/onboarding-procedure/connecting-whatsapp.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.