> For the complete documentation index, see [llms.txt](https://squarebox-ai.gitbook.io/squarebox/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://squarebox-ai.gitbook.io/squarebox/onboarding-procedure/connecting-whatsapp.md).

# Connecting Whatsapp

Connecting your WhatsApp number to Squarebox ensures seamless messaging, customer support, and marketing automation.

### Step 1: Connecting Whatsapp Business API

#### 1.1  Go to WhatsApp in Integrations

* Navigate to Settings → Integrations.
* Under Connected Apps, select WhatsApp Integration.
* Click Configure to launch the integration setup.

<figure><img src="/files/FX5azanMcjCTeHf5o87V" alt=""><figcaption></figcaption></figure>

#### 1.2  META **Embedded Signup**

* You will be redirected to a third-party onboarding flow authorized by Meta for WhatsApp Business API access.
* Accept the **Terms and Conditions**.
* Log in using your **Facebook Account**.

#### 1.3  Create or Select Business Profile

You’ll now set up the customer-facing profile:

* Create a new WhatsApp Business Profile, or
* Choose an existing profile

This includes your display name, phone number, and business description.

#### 1.4  Adding Phone Number

Add Your Own Business Number

* Verification is required (via OTP).
* Recommended for long-term use and brand consistency.

(Optional – Not Recommended) Use a Free WhatsApp Number

* Meta offers a temporary WhatsApp number (e.g., +1 555...) for outbound messages only.
* No verification is required, but the number cannot receive calls or SMS.
* Intended for limited or testing purposes only — we recommend using your own verified business number for full functionality and brand consistency.

### Once your number is added and verified:

* Your WhatsApp Business API (WABA) number goes live.
* WhatsApp is now fully integrated with your Squarebox account.

<figure><img src="/files/CztYgVZJv4QCsI34klfX" alt=""><figcaption></figcaption></figure>