Squarebox
  • Welcome to Squarebox Docs!
  • 🗒️Onboarding Procedure
    • Prerequisites for Onboarding
    • How to Sign Up for Squarebox
    • Connecting Whatsapp
    • Meta Business Verification
    • Messaging Limits & Quality Ratings
  • 👥Customers & Segments
    • Custom Columns
    • Importing Customers
    • Customer Details
    • Search and Filter
    • Column Customization
    • Bulk Actions
    • Segments
  • 📔Templates
    • WhatsApp Templates
    • Template Library
  • Automations
  • 🖼️Media Library
    • Assets
    • Dynamic Image Generation
    • Layouts
  • 📤Campaigns
    • Basic Campaigns
    • Campaigns with Rules
    • Retargeting Campaigns
    • Campaign Status and Performance
    • Use Cases for Campaigns
  • 🗣️CHat
    • Key Features
    • User Roles & Permissions
    • How Chats Work
    • Chat search
  • 🔗Integrations
    • Google Sheets Integration
  • 📍Others
    • Team Management
    • Plan & Billing
    • Profile & Business Details
    • Notifications
  • Test team
  • Advanced Preferences
  • Knowledge Base
  • Automations and triggers
    • Overview
    • Auto Messages (Trigger-Based Automations)
    • Performing Internal Actions
    • Exit Conditions and Real-Time Use Cases — Education & Real Estate
    • Page
Powered by GitBook
On this page
  1. CHat

User Roles & Permissions

Squarebox allows you to manage team access and permissions within the Chats section, ensuring efficient communication while maintaining control.

Role

Description

Admin

Has full access to all features, including managing all conversations, assigning chats, and user roles.

Support Team Member

Can access and respond to messages, initiate conversations, and assign chats to other team members.

Viewer

Can view conversations but cannot respond or initiate new conversations.

PreviousKey FeaturesNextHow Chats Work

Last updated 6 months ago

🗣️