User Roles & Permissions
Squarebox allows you to manage team access and permissions within the Chats section, ensuring efficient communication while maintaining control.
Role
Description
Admin
Has full access to all features, including managing all conversations, assigning chats, and user roles.
Support Team Member
Can access and respond to messages, initiate conversations, and assign chats to other team members.
Viewer
Can view conversations but cannot respond or initiate new conversations.
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