User Roles & Permissions

Squarebox allows you to manage team access and permissions within the Chats section, ensuring efficient communication while maintaining control.

Role

Description

Admin

Has full access to all features, including managing all conversations, assigning chats, and user roles.

Support Team Member

Can access and respond to messages, initiate conversations, and assign chats to other team members.

Viewer

Can view conversations but cannot respond or initiate new conversations.

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