# Custom Columns

## Why Use Custom Columns?

Custom columns help you:

* Track additional information like **Budget Range**, **Follow-Up Date**, or **Lead Preferences**.
* Customize your database to align with offline systems and specific workflows.
* Enable advanced filtering and segmentation using tailored data fields.

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## How to Create Custom Columns

### **Step 1. Navigate to Settings**

<figure><img src="https://2070687034-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbrBIFvYkx0aJHsYSE7v0%2Fuploads%2FcMP3XPgUG1aSlp2tQxTT%2FScreenshot%202024-12-11%20at%205.06.03%20PM.png?alt=media&#x26;token=3fbe9e23-70fe-4f7c-b768-4b633c5ba9b6" alt=""><figcaption><p>Screenshot of the Squarebox dashboard with the <strong>Settings > Custom Columns</strong> option highlighted</p></figcaption></figure>

<figure><img src="https://2070687034-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbrBIFvYkx0aJHsYSE7v0%2Fuploads%2FoXabNDltEV5aTj8tr8bg%2FScreenshot%202024-12-11%20at%205.08.44%20PM.png?alt=media&#x26;token=ac2513d1-5edb-475f-8222-6fdf3939b596" alt=""><figcaption><p>Screenshot of the Squarebox dashboard with the <strong>Settings > Custom Columns</strong> option highlighted</p></figcaption></figure>

### **Step 2. Add a New Custom Field**

Click **Add New Custom Field** to open the form

<figure><img src="https://2070687034-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbrBIFvYkx0aJHsYSE7v0%2Fuploads%2FYoOlbYMm7fWYTAt5vyfu%2FScreenshot%202024-12-11%20at%204.31.52%20PM.png?alt=media&#x26;token=b099d9b1-4a14-4818-998f-a0726e715d8c" alt=""><figcaption><p>Screenshot showing the <strong>Add New Custom Field</strong> button</p></figcaption></figure>

### **Step 3. Choose Input Type**

<figure><img src="https://2070687034-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbrBIFvYkx0aJHsYSE7v0%2Fuploads%2FdvyWpLJPWdJODM65q5MB%2FScreenshot%202024-12-11%20at%204.33.38%20PM.png?alt=media&#x26;token=475d47a2-ef97-4682-a4da-cffb344bb668" alt=""><figcaption><p>Screenshot of the input type dropdown, showing options like Text, Number, Date, Checkbox</p></figcaption></figure>

**Options include:**

* **Text**: For freeform inputs such as “Lead Notes” or specific customer comments. Ideal for capturing open-ended details.
* **Number**: For numeric values like “Budget,” “Property Size,” or any quantifiable data related to your customers.
* **Date**: For important dates such as “Site Visit Date,” “Follow-Up Date,” or “Contract Expiry Date.” Helps in tracking time-sensitive actions.
* **Checkbox**: For boolean fields like “Follow-Up Done” or “Agreement Signed.” Use this to track yes/no statuses efficiently.
* **File URL**: To store links to documents, images, or any external files associated with the customer, like “Property Brochure” or “Contract Document.”
* **Dropdown**: For predefined options such as “Preferred Property Type” (e.g., 2BHK, 3BHK) or “Lead Priority” (High, Medium, Low). Ensures standardized data entry.
* **Radio Button**: For single-choice options like “Contact Preference” (e.g., Email, Phone, WhatsApp). Useful for guiding specific workflows.

### **Step 4. Enter Field Name**

Example: Enter "Budget Range" as the field name

<figure><img src="https://2070687034-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbrBIFvYkx0aJHsYSE7v0%2Fuploads%2FZ8Y887Lzik5TYBj1sSC4%2FScreenshot%202024-12-11%20at%204.39.20%20PM.png?alt=media&#x26;token=f1c24c12-b665-4ec9-917c-8533faf7c64f" alt=""><figcaption><p>Screenshot of the form</p></figcaption></figure>

Once all details are entered, click the **Create Field Button** to add the custom field.

<figure><img src="https://2070687034-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbrBIFvYkx0aJHsYSE7v0%2Fuploads%2FtwfztJ8a8S2UMth2LaVB%2FScreenshot%202024-12-11%20at%204.43.09%20PM.png?alt=media&#x26;token=c12e476e-86a9-403c-8b10-60fe70072127" alt=""><figcaption><p>Screenshot of the newly created custom field appearing in the list</p></figcaption></figure>

## Editing and Managing Custom Columns

### **Edit a Field**:

You can easily modify or manage your custom columns:

* **Edit a Field**: Click the **Pencil Icon** next to the custom field to rename it or change its input type.
* **Disable a Field**: Use the toggle switch to hide the field without deleting its data.

<figure><img src="https://2070687034-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbrBIFvYkx0aJHsYSE7v0%2Fuploads%2Fq4p7AtWEjdENdQZAW2lW%2FScreenshot%202024-12-11%20at%204.45.22%20PM.png?alt=media&#x26;token=eab5606a-79a8-4a09-aedc-37d70555e914" alt=""><figcaption><p>Screenshot showing both the edit icon and the toggle switch in action</p></figcaption></figure>

### **Use Cases**

Here are some examples of custom fields you can create:

* **Budget Range**: Capture the financial capacity of your customers.
* **Lead Owner**: Assign a specific team member to a lead.
* **Follow-Up Date**: Record when the next action is due.
* **Property Preference**: Track specific customer interests, like 2BHK or 3BHK

### **Best Practices**

* Create custom fields before importing customer data to ensure alignment.
* Regularly review and update custom fields to match evolving business needs.
* Use custom fields in filters and segments for more targeted campaigns.
