# Prerequisites for Onboarding

To integrate and use Squarebox effectively with the WhatsApp Business API, meeting the prerequisites outlined below is essential. Completing these steps ensures a seamless setup and avoids unnecessary delays.

## **1. Facebook Business Manager Account**

#### **Purpose:**

A **Facebook Business Manager Account** is mandatory for managing your business presence on WhatsApp, Facebook, and Instagram.

#### **Why is it Required?**

* Centralized management of business assets.
* Essential for WhatsApp Business API integration.
* Helps maintain compliance with Meta policies.

#### **Steps to Create a Facebook Business Manager Account:**

1. Go to [Facebook Business Manager](https://business.facebook.com/).
2. Click on **‘Create Account.’**
3. Enter your **Business Name**, **Your Name**, and **Business Email Address**.
4. Click on **‘Submit’** to create the account.
5. Verify your email through the confirmation link sent to your inbox.

#### **Key Requirements:**

* A **Facebook Page** or **Instagram Page** linked to your business.
* Admin access to the Facebook Business Manager account.

## 2. Business Website

#### **Purpose:**

Your business website acts as a **verification tool** for your business's legitimacy during WhatsApp API approval.

#### **Essential Website Requirements:**

1. **Professional Design:** Ensure your website is polished and functional.
2. **Business Identity:** Display your **Business Name**, **Logo**, and **Contact Information** prominently.
3. **About Us Page:** Clearly describe your business mission, services, and history.
4. **Privacy Policy Page:** Include a detailed privacy policy explaining how customer data is managed.
5. **Terms of Service:** Outline the terms under which your business operates.

## 3. Dedicated Phone Number

#### **Purpose:**

A **dedicated phone number** is required for your WhatsApp Business Account.

#### **Key Requirements:**

1. Must be a **dedicated business line**.
2. Should not be linked to any **personal WhatsApp account**.
3. Cannot be actively used on another WhatsApp-enabled device.

#### **Steps to Prepare Your Number:**

1. Ensure the number is not linked to any existing WhatsApp accounts.
2. Keep the number accessible for SMS or voice verification.


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