# &#x20;Exit Conditions and  Real-Time Use Cases — Education & Real Estate

Setting Up an Exit conditions (Step-by-Step)

#### Add Exit Conditions (Optional)

Specify when to stop the automation:

When a customer replies.

When a field is updated.

When a lead moves to a different state.

<figure><img src="/files/UVVgwcnfT9xQMKsAd2uH" alt=""><figcaption></figcaption></figure>

## Real-Time Use Cases – Education and Real Estate

This section highlights how real-time automation and messaging through Squarebox can improve lead engagement, streamline follow-ups, and reduce manual tasks across different industries.

***

### Use Case: Education

#### Objective

Improve applicant engagement, automate responses, and support timely follow-ups through WhatsApp.

#### Workflow Example

* **Trigger:**\
  A new lead submits an inquiry or application form.
* **Automated Message:**\
  \&#xNAN;*“Hi \[Name], thank you for your interest. Our counsellor will get in touch with you shortly. Meanwhile, here’s the brochure: \[PDF Link].”*
* **Follow-up Trigger (after 48 hours of inactivity):**\
  \&#xNAN;*“Just checking in! Do you need assistance with your application process?”*
* **Action:**\
  Lead is assigned to the appropriate counsellor based on interest or region.

#### Results

* Faster lead response times
* Increased application completion rates
* Reduced manual workload for teams

***

### Use Case: Real Estate

#### Objective

Engage prospects immediately after inquiries or site visits, provide instant information, and automate follow-ups.

#### Workflow Example

* **Trigger:**\
  A prospect submits a form or attends a site visit.
* **Automated Message:**\
  \&#xNAN;*“Hi \[Name], thank you for your interest. Please find the brochure and virtual tour link.”*
* **Follow-up Trigger (after 24 hours):**\
  \&#xNAN;*“We hope you found the property interesting. Would you like to schedule a follow-up discussion with our team?”*
* **Action:**\
  Lead stage is updated and routed to the assigned sales executive.

#### Results

* Consistent engagement across all leads
* Improved conversion rates from inquiry to qualified lead
* Increased automation during off-hours and weekends

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