Template Library

The Template Library in Squarebox provides a collection of pre-designed WhatsApp message templates categorized by purpose and industry. These templates simplify creating messages for marketing, utility, and authentication, saving time and ensuring compliance with WhatsApp guidelines.

Exploring the Template Library

1. Categories:

   • Browse templates by category:

     • Marketing: Promotions, announcements, offers, etc.

     • Utility: Order updates, feedback requests, etc.

     • Authentication: OTPs and secure messages.

2. Industry Filters:

   • Narrow down templates by industry, such as Real Estate, Education, etc.

3. Preview Templates:

   • Click on any template to view its design, structure, and content details.

Creating and Saving Templates

1. Creating a New Template:

   • In the Template Library, click on the Create Template button.

   • Select a category (e.g., Marketing) and choose an industry for the template.

   • Provide the template details:

     • Header: Add an optional title or subject.

     • Body: Enter the main message, using variables like {{CustomerName}} for personalization.

     • Footer: Add an optional closing line or disclaimer.

     • Buttons: Include call-to-action buttons (e.g., Contact Us, View Offers).

2. Saving Templates:

   • Once the template is ready, click Save Template to add it to the library for future use.

   • Saved templates can be easily accessed, edited, and reused in campaigns.

Auto-Fill for Easy Editing

1. Select an existing template in the library to use as a base.

2. The system auto-fills the details into the Template Creation form.

3. Make edits to the header, body, footer, or buttons as required.

4. Save the updated version or submit it for WhatsApp approval.

GIF showing auto-fill and quick customization of a template