> For the complete documentation index, see [llms.txt](https://squarebox-ai.gitbook.io/squarebox/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://squarebox-ai.gitbook.io/squarebox/others/moving-to-normal-whatsapp.md).

# Moving to Normal WhatsApp

> #### Crucial Warning
>
> If you are performing a Migration, DO NOT delete the number. You must follow the specific migration process, not this downgrade guide.

> #### Permanent Data Loss Alert
>
> Downgrading is a reversible process (you can re-create your WhatsApp Business API account later). However, proceeding with this downgrade will permanently delete ALL associated data, including messages, contacts, and media stored within the API account.

### Step-by-Step Downgrade Process

The downgrade process is managed through your Facebook Business Manager (Meta Business Suite).

1. Navigate to your Facebook Business Manager (Meta Business Suite) Settings ([business.facebook.com/settings](http://business.facebook.com/settings)).  (1)
2. From the left panel, go to Business Info > Accounts > WhatsApp Accounts. (2)<br>

   <figure><img src="/files/I3b9Kv1QN4baM0T3Q6xk" alt=""><figcaption></figcaption></figure>
3. If you manage multiple accounts, select the specific WhatsApp Business API Account you wish to downgrade. (3)
4. Go to the 'WhatsApp Manager'. for the selected account at the bottom (4)
5. On the screen displaying your phone number, locate and click the trash bucket (2) icon to initiate the downgrade of your WhatsApp Business API Account.<br>

   <figure><img src="/files/fKU4LJ5suuUcXyPspmrf" alt=""><figcaption></figcaption></figure>

***

Next Steps: After completing the downgrade, wait a few minutes, then proceed to log into your number using the standard WhatsApp or WhatsApp Business App.


---

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